Last updated 19 October 2026 · Operated by VenusMaker

Complaints & content removal

Anyone, with or without an account, can raise a complaint or ask for content to be removed.

How to complain or report

Use the report form and choose the reason that fits. Include the item number or link if you have it, and an email address if you'd like a reply.

What happens next

• Possible minor or real person without consent: the content is hidden immediately when the report arrives, before review, and stays hidden unless review clears it. Content involving a minor is never restored and is reported to the authorities.
• Non-consensual or intimate imagery: removed within 48 hours of a valid request.
• Every complaint is reviewed and resolved within 7 business days. If you left an email address, we tell you the outcome.

Appeals

If you believe content you made was removed by mistake, or you believe you are depicted and want content taken down, use the report form with "Appeal". We review appeals and reply within 7 business days. If you are depicted, choose "Depicts a real person without consent" instead: that hides the content immediately while it's reviewed.

Billing and service complaints

Choose "A complaint about billing or the service" on the report form. See also refunds & cancellation.